| Fee | Medicare Rebate | Gap Fee (Out of Pocket Cost) | |
| New Patients | |||
| New Patient Telehealth Consult | 900 | 247 | 653 |
| New Patient Face to Face Consult | 1000 | 247 | 753 |
| New Patient Urgent Face to Face Consult | 1100 | 247 | 853 |
| Autism Spectrum Disorder Assessment | 1600 | 247 | 1353 |
| Fee for administrative work to do paperwork or other matters charged hourly fee (private fee) | 800 | 0 | 800 |
| Follow-up Consults | |||
| Repeat Script review <15 minutes (Phone consult ONLY) | 250 | 41 | 209 |
| Follow-up 30+ minutes - Telehealth consult | 500 | 126 | 374 |
| Follow-up 30+ minutes - Face to Face consult | 600 | 126 | 474 |
How to Book a Consult at Serenity Clinic for New Patients
How to Book a Consult at Serenity Clinic for New Patients
To book an initial consultation, please follow these steps:
- Obtain a referral from your General Practitioner (GP), detailing the reason for assessment and including a comprehensive history.
- Email the referral to Serenity Clinic at the address provided below. Upon acceptance of your referral, we will invite you to schedule a consultation with the consultant.
Important: Please do not attempt to book an initial consultation without first receiving confirmation from our clinic. Unauthorised bookings may lead to cancellation of the assessment and forfeiture of the initial deposit.
Consultations
Currently, the psychiatrist offers both in person face to face consultations and consultations via secure video conferencing. This flexible arrangement allows for the inclusion of family members or relatives in your consultation, regardless of their physical location. This ensures a comprehensive support system without the need for you to be in the same place.
Pre-Consultation Requirements
Prior to your assessment, please arrange for the following investigations through your GP and have them send the results directly to the consultant:
- ECG (Electrocardiogram)
- UDS (Urine Drug Screen)
- Baseline Blood Pressure Measurement
- Measurements of Weight and Height
Consultation Fees
Initial Consultation Fee
New Patient Telehealth Consult
The fee for a telehealth consultation is $900 (with a possible Medicare rebate of up to $247.25*). This session, lasting up to an hour, includes a thorough assessment by the psychiatrist, who will also provide a detailed report to your GP. If ADHD is diagnosed, treatment options, including pharmacotherapy, will be discussed. This will be a telehealth consultation.
New Patient Face-to-Face Consult
The fee for a face-to-face in person consultation is $1000 (with a possible Medicare rebate of up to $247.25*). This session, lasting up to an hour, includes a thorough assessment by the psychiatrist, who will also provide a detailed report to your GP. If ADHD is diagnosed, treatment options, including pharmacotherapy, will be discussed.
New Patient Face-to-Face Urgent Consult
The fee for an urgent face-to-face in person consultation is $1100 (with a possible Medicare rebate of up to $247.25*). This session, lasting up to an hour, includes a thorough assessment by the psychiatrist, who will also provide a detailed report to your GP. If ADHD is diagnosed, treatment options, including pharmacotherapy, will be discussed.
Follow-Up Consultation Fees
- 30-minute follow-up telehealth consultation: $500 (with a Medicare rebate of up to $126.40*)
- 30-minute follow-up face-to-face consultation: $600 (with a Medicare rebate of up to $126.40*)
- 15-minute follow-up telephone consultation: $250 (for treatment continuation and prescription issuance only, with a Medicare rebate of up to $41.15*). This consult is ONLY a telephone consult and the psychiatrist will not consult patients in person for this consult type.
* Medicare rebates are indicative only and they are dependent on various factors including Australian Government’s decision and individual Medicare SafetyNet
Deposit and Payment Information
A $200 deposit is required to secure your initial consultation, with the remaining balance due at least five business days before your appointment. The financial service processing the payment offers the convenience of securely storing your card details for the balance payment, which will be processed automatically. Alternatively, a payment reminder will be sent to you.
Preparing for Your Consultation
To maximize your consultation time, we request the completion of specific paperwork at least two days before your appointment. This will aid the consultant in providing a focused and effective assessment.
Please note that payment method surcharges may apply, although these are not charged by Serenity Clinic.
Cancellation Policy
At Serenity Clinic, we understand that circumstances can change unexpectedly. However, to maintain fairness to all patients and efficiently manage our schedule, we have the following cancellation policy in place:
- Cancellation Within 5 Business Days
If you need to cancel your appointment within five business days of your scheduled consultation, the deposit will be forfeited. - Non-Attendance
If you do not attend your scheduled appointment without providing prior notice, the full fee for the appointment will be forfeited. - Rescheduling
If you wish to reschedule, please contact us as soon as possible. Rescheduling within five business days of your appointment will result in forfeiture of the deposit, and a new deposit will be required to secure a future consultation. - Unauthorized Bookings
Please note that all new patient consultations must first be confirmed by Serenity Clinic before booking. If you attempt to book a consultation without prior confirmation, the appointment may be cancelled, and the deposit will not be refunded.
We appreciate your understanding and cooperation in ensuring availability for all patients seeking care.
We look forward to supporting you on your journey to well-being at Serenity Clinic