| Fee | Medicare Rebate (indicative only) | |
| New Patients | ||
| New Patient Telehealth Consult – non ADHD | 790 | 262* |
| New Patient Telehealth Consult – ADHD | 990 | 262* |
| New Patient Face to Face Consult – ADHD | 1190 | 262* |
| Autism Spectrum Disorder Assessment | 1600 | 214* |
| Fee for administrative work to do paperwork or other matters charged hourly fee (private fee) | 800 | |
| Follow-up Consults | ||
| Repeat Script review <15 minutes (Phone consult ONLY) | 250 | 38* |
| Follow-up 30+ minutes - Telehealth consult - ADHD | 450 | 134* |
| Follow-up 30+ minutes - Telehealth consult - non ADHD | 450 | 134* |
| Follow-up 30+ minutes - Face to Face consult - ADHD | 550 | 134* |
| Follow-up 30+ minutes - Face to Face consult - non ADHD | 550 | 134* |
| Registered Psychologist | 240 | 98 |
| Clinic Psychologist | 300 | 141.85 |
*The rebate depends on individual Medicare Safety Net and Extended Medicare Safety Net. This information is available on:
https://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/Factsheet-EMSN-1Jan2024
2024 Medicare Safety Net Threshold Amounts
| Safety Net | Concessional individuals and families* | Non-concessional individuals and families |
| Original Medicare Safety Net (OMSN) | $560.40 | $560.40 |
| Extended Medicare Safety Net (EMSN) | $811.80 | $2544.30 |
The Original Medicare Safety Net (OMSN) works in conjunction with the Extended Medicare Safety Net (EMSN). Under the OMSN, once your gap expenses reach the threshold in a calendar year, Medicare will reimburse you 100% of the Medicare Benefits Schedule (MBS) fee (instead of 85%). This only applies to out-of-hospital medical services that are listed on the MBS and that you receive for the remainder of the calendar year. Only the ‘gap amount’ counts towards the OMSN threshold. The ‘gap amount’ is the difference between the Medicare rebate and the MBS fee. If your health practitioner charges more than the schedule fee, you may still incur an out-of-pocket cost.
Individuals do not need to register and will automatically receive the higher rebate once the threshold is reached. Families need to register with Services Australia, in order for family members’ expenses to collectively accumulate towards the threshold.
The EMSN provides an increased rebate for Australian families and individuals who incur out-of-pocket costs for Medicare eligible out-of-hospital services. Once the relevant annual threshold of out-of-pocket costs has been met, Medicare will pay up to 80 per cent of any future out-of-pocket costs for out-of-hospital Medicare services for the remainder of the calendar year. However, there is an upper limit on the amount of benefit that can be paid under the EMSN for a small number of Medicare services.
Couples and families should contact Services Australia to register their family members as part of a safety net eligible family. Registering as a family allows eligible out-of-pocket costs for each individual family member to count towards the family’s EMSN threshold. Couples and families need to register even if all family members are listed on the Medicare card. Registration is only required once, unless family members change, for example, if a student child is no longer studying full time or you have a newborn baby.
Example
If the doctor charges $500 for the service the patient will receive:
- 85 per cent out-of-hospital rebate of $85; and
- 80 per cent of the remaining out-of-pocket amount or $300, whichever is the lesser amount. In this example, their initial out of pocket cost is $415 (i.e. $500 – $85 = $415). Eighty percent of that out-of-pocket cost is $332 (i.e. 80% x $415 = $332). This is higher than the EMSN cap for this item of $300.
- This means that the patient will receive the EMSN cap of $300 as this is the lower amount. The patient will receive a total benefit of $385 (i.e. $85 + $300 = $385) from Medicare, and will have a final out-of-pocket cost of $115 (i.e. $500 – $385 = $115).
The full list of MBS items is available online on the Medicare Benefit Schedule website. You can use the search function on the website to find any Medicare item and its associated MBS fees and benefits. If an item has an EMSN benefit cap, it will appear in the item description.
How to Book a Consult at Serenity Clinic for New Patients
How to Book a Consult at Serenity Clinic for New Patients To book an initial consultation, please follow these steps:
- Obtain a referral from your General Practitioner (GP), detailing the reason for assessment and including a comprehensive history.
- Email the referral to Serenity Clinic at the address provided below. Upon acceptance of your referral, we will invite you to schedule a consultation with the consultant.
Important: Please do not attempt to book an initial consultation without first receiving confirmation from our clinic. Unauthorised bookings may lead to cancellation of the assessment and forfeiture of the initial deposit.
Currently, the clinicians offer consultations to Adults only, both in person face to face consultations and consultations via secure video conferencing. This flexible arrangement allows for the inclusion of family members your relatives it your consultation, regardless of their physical location. This ensures a comprehensive support system without the need for you to be in the same place. Serenity Clinic does not accept referrals of children or anyone under the age of 18 years.
Prior to your assessment, please arrange for the following investigations through your GP and have them send the results directly to the consultant:
- ECG (Electrocardiogram)
- UDS (Urine Drug Screen)
- Baseline Blood Pressure Measurement
- Measurements of Weight and Height
Consultation Fees
New Patient Telehealth Consult
The fee for a telehealth consultation for ADHD is $990 (with a possible Medicare rebate of up to $262)*. This session, lasting up to an hour, includes a thorough assessment by the psychiatrist, who will also provide a detailed report to your GP. If ADHD is diagnosed, treatment options, including pharmacotherapy, will be discussed. This will be a telehealth consultation.
New Patient Face-to-Face Consult
The fee for a face-to-face in person consultation is $1190 (with a possible Medicare rebate of up to $262)*. This session, lasting up to an hour, includes a thorough assessment by the psychiatrist, who will also provide a detailed report to your GP. If ADHD is diagnosed, treatment options, including pharmacotherapy, will be discussed.
- 30-minute follow-up telehealth consultation: $450 (with a Medicare rebate of up to $134)*
- 30-minute follow-up face-to-face consultation: $550 (with a Medicare rebate of up to $134)*
*Note: Medicare rebates are subject to change as per the Australian government decision and individual Medicare SafetyNet. These are indicative figures based on recent rebates available.
Please note that payment method surcharges may apply, although these are not charged by Serenity Clinic.
New Patient Telehealth Consult
The fee for a telehealth consultation for general adult psychiatry consults (non-ADHD) is $790 (with a possible Medicare rebate of up to $262)*. This session, lasting up to an hour, includes a thorough assessment by the psychiatrist, who will also provide a detailed report to your GP. If ADHD is diagnosed, treatment options, including pharmacotherapy, will be discussed. This will be a telehealth consultation.
New Patient Face-to-Face Consult
The fee for a face-to-face in person consultation is $980 (with a possible Medicare rebate of up to $262)*. This session, lasting up to an hour, includes a thorough assessment by the psychiatrist, who will also provide a detailed report to your GP. If ADHD is diagnosed, treatment options, including pharmacotherapy, will be discussed.
- 30-minute follow-up telehealth consultation: $450 (with a Medicare rebate of up to $134)*
- 30-minute follow-up face-to-face consultation: $550 (with a Medicare rebate of up to $134)*
*Note: Medicare rebates are subject to change as per the Australian government decision and individual Medicare SafetyNet. These are indicative figures based on recent rebates available.
Please note that payment method surcharges may apply, although these are not charged by Serenity Clinic.
A $200 deposit is required to secure your initial consultation, with the remaining balance due at least five business days before your appointment. We offer the convenience of securely storing your card details for the balance payment, which will be processed automatically. Alternatively, a payment reminder will be sent to you.
To maximize your consultation time, we request the completion of specific paperwork at least two days before your appointment. This will aid the consultant in providing a focused and effective assessment.
Please note that payment method surcharges may apply, although these are not charged by Serenity Clinic.
At Serenity Clinic, we understand that circumstances can change unexpectedly. However, to maintain fairness to all patients and efficiently manage our schedule, we have the following cancellation policy in place:
- Cancellation Within 5 Business Days
If you need to cancel your appointment within five business days of your scheduled consultation, the deposit will be forfeited. - Non-Attendance
If you do not attend your scheduled appointment without providing prior notice, the full fee for the appointment will be forfeited. - Rescheduling
If you wish to reschedule, please contact us as soon as possible. Rescheduling within five business days of your appointment will result in forfeiture of the deposit, and a new deposit will be required to secure a future consultation. - Refunds
If you require a refund, please note that all refunds will be processed back to the original card or payment method used at the time of payment.
We appreciate your understanding and cooperation in ensuring availability for all patients seeking care.
We look forward to supporting you on your journey to well-being at Serenity Clinic